Privacy Notice

In compliance with Mexico's Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP), its Regulations and other applicable provisions, we make this Privacy Notice available to you.

1. Identity and address of the data controller

José Luis Orive Romero (hereinafter, Madre Ceiba Properties or the Controller), an individual with business activity, with Federal Taxpayer Registry (RFC) OIRL931110E91, is responsible for the use, processing and protection of the personal data you provide to us.

2. Personal data we collect

For the purposes set out in this notice, we collect the following personal data: first and last name, email address, phone number, type of inquiry and area of interest, as well as the content of any messages you send us through the Site's forms. We may also automatically collect browsing data (IP address, browser type and pages visited) through cookies and similar technologies.

3. Sensitive personal data

We do not collect sensitive personal data (such as racial or ethnic origin, health status, religious or philosophical beliefs, sexual preferences or political opinions).

4. Primary purposes of processing

Your personal data will be used to: address, respond to and follow up on your requests, inquiries and comments; provide you with information about real estate properties and our brokerage and advisory services; schedule and coordinate appointments, visits and consultations; build your client file; and comply with the legal obligations applicable to us.

5. Secondary purposes

Additionally, and provided you do not object, we will use your personal data to send you commercial information, promotions, newsletters and new properties that may be of interest to you. If you do not wish your data to be processed for these purposes, you may notify us at any time at info@madreceibaproperties.com. Refusal for these secondary purposes will not be grounds to deny you the services you request.

6. Data transfers

Your personal data will not be transferred or shared with third parties without your consent, except for the cases set out in Article 37 of the LFPDPPP (for example, when required by a competent authority). Where applicable, we may share data with providers that render services to us (such as web hosting and analytics tools), who are required to keep the information confidential.

7. How to exercise your ARCO rights

You have the right to Access your personal data, to Rectify it when it is inaccurate, to Cancel it when you believe it is not required for the stated purposes, and to Object to its processing (ARCO rights). To exercise any of these rights, you must send a request to info@madreceibaproperties.com containing: (i) your name and a means to communicate our response; (ii) documents proving your identity; (iii) a clear and precise description of the personal data in respect of which you seek to exercise the right; and (iv) any element that helps locate the data. We will respond to your request within the time frames set by law.

8. Limiting the use or disclosure of your data

You may request at any time that we limit the use or disclosure of your personal data by sending your request to info@madreceibaproperties.com.

9. Revocation of consent

You may revoke the consent you have given us for the processing of your personal data at any time by submitting a request to the same email address. Revocation will not have retroactive effects.

10. Use of cookies and tracking technologies

The Site uses cookies and web beacons to improve your browsing experience and obtain usage statistics, through tools such as Google Analytics and Meta (Facebook) Pixel. These technologies may collect data such as your IP address, the pages you visit and the time you spend on them. You may disable cookies through your browser settings; however, doing so may affect the operation of some sections of the Site.

11. Changes to this Privacy Notice

This Privacy Notice may be amended as a result of legal changes or changes in our own practices. Any update will be made available to you through this same page.

12. Authority

If you believe your right to the protection of personal data has been violated, you may contact the National Institute for Transparency, Access to Information and Protection of Personal Data (INAI), home.inai.org.mx.